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Stumbling On My Way to the Cloud

Feeling a bit stumped on my move to the cloud.  I was so looking forward to getting rid of Quickbooks for accounting, payroll and invoicing and using the cloud.  I would rid myself of the last locally stored information.  I would thumb my nose at Intuit and their annual charges.  My accounting package would talk with banks and credit cards.   But I’m not finding the whole solution.

Here is what I need.  I want to record time online and with my phone. I want my many (1) employees to do the same.  I want this time to go directly into my invoices which are sent via e-mail to clients. I then want this time to be used for payroll.  This is what happens now with Minute 7, Quickbooks and Quickbooks payroll.   I have to renew Quickbooks every year or two at about $300 and I have to pay Quickbooks for the payroll service each year at another $300.  I then have to do my own backups and Minute 7 costs me about $8 per month.

I am finding some very cool pieces with the online programs.  I find Freshbooks and Harvest which seem to do a great job with time tracking and creating invoices.  They go beyond and
So with what I found so far,  Freshbooks looks like it would cost me more than my whole current setup.  I  would need to do another payroll system and transfer information to it and back.  I can see it happening in the near future but for now I will keep my locally installed accounting package and keep an eye on these other companies.do a great job of collecting payments and with Harvest, tracking projects.  Neither are accounting systems but they can intergrate with some systems such as Xero, Outright and Wave.  These accounting systems do not do payroll. Only Wave seems to have a plan for doing payroll.

 

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Cloud Based Mind Mapping

I’ve been using MindManager for a few years to create maps of projects, meetings etc.  It is a great project but it is stand alone for the base package and it is costs $350 to purchase.  It is a desktop app so you install it, do updates and all the other things that go along with desktop software.  To share with others, you must e-mail files or sign up for their Catalyst product at $9 per month.  To use the maps on my iPad, I used iThoughtHD and moved my files through Dropbox.  MindManager does now have a iPad app but I didn’t get that far with them.

A few weeks back I decided to try MindMeister.  The environment looks very robust and comparable to Mindjet in many regards. It doesn’t have Office/Outlook integration but I do not like using the desktop versions of those products any longer.  It runs completely in the browser, I have only tested Chrome.  It costs $59 for an individual or $9 a month for a group or business.   No software to install or purchase.  They store all the files. You can tag them, put them in folders and share with anyone.  If you make a map public you can embed it in a web page, blog or e-mail.   They also have iPad/iPhone apps and an Android app coming.  They can all work off line so you do not need to be connected to create and edit maps.

Highly recommend mind mapping for organization and communication and MindMeister is a great cloud based tool to make it happen at a great cost.

 

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Self Updating Applications

Part of the beauty of true cloud based applications is constant updates.  You do not need to worry about App 2007 that was designed in 2005 and beta tested until 2008 and what it will do to your data in 2009 when you decide to run the update.   True web apps run tests and roll them out as they are working.  Google is the champ with constant updates and tests being marketed as beta so you can try them out and provide feedback.  Then they select the best and brightest and roll them out to everyone.  The ideas that a customer or Google engineer had as an option just show up on your screen or as an option.

Last week Google highlighted a few of these updates.  They range from nice features such as putting your own picture behind Gmail to easier uploads and a whole new app for Droid phones.  The phone app takes pictures of text and then converts it and saves it as a text document.  No additional cost. No upgrades. Just use it!

 

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Considerations for Choosing a Cloud Provider

Moving to the cloud does not free you from the decisions you should be making about your information systems. You still need to consider the backup, the security, how you get your data back and where data centers are located. These are all homework items that should be done up front and included in your agreements. When done right they make your cloud computing experience as free of worries as you can get with systems that are in house or in the cloud.

Here is a good article outlining some of these considerations.

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Cloud Based Point of Sale

No longer do you need to buy specialized cash registers, software or servers for multiple POS units.  Pose is working on a system that allows you to lease a system in the cloud.  This could be a single system that offers an Internet store and handles sales in store.  Your data would always be backed up.  You could access it on a tablet or remotely.  The system is scheduled to be available in June.  You can read more about it at TechCrunch or at the POSE site.

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Office 365 in Beta with New Marketplace

Office 365 is now in wider beta mode where almost anyone can signup.  You are limited to 25 Office Pro and 25 Web Office clients for 50 total per installation.  The beta does not allow for custom domain names or federation with active directory.  All other functionality appears to be in place.

There is now a marketplace store for applications and services.  Right now the 100 or so listings is heavy on the services listing with only four actual applications.  I’m sure this will grow as Office 365 goes live later in 2011.  Hopefully the apps will all be connected to Office 365 unlike the Google Apps Market which seems to allow anything remotely connected.

 

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How Secure is the Cloud?

Not completely but what is completely secure? When you store information in the cloud it is as secure as the providers and locations you choose to use. If you pick great vendors and have good contracts, your data is likely much more secure than when it was in your server on premise. Did you have backup and protected power? Fire suppression systems? Offsite backup separated geographically? Where your systems constantly patched and protected by a firewall? I doubt many small and medium businesses can answer yes to all of these questions. Pick a provider that can answer yes to these questions and you will have a piece of mind knowing your data is safe.

Security is always balanced with useful. Sometimes the most secure way to keep information is to make it completely unusable. Most cloud applications raise both sides of the equation. Your information is more easily used and it is more secure.

A couple of new items you must address are a method of making sure you have a backup copy in your possession in case the provider goes out of business. If you pick one with a good financial position that helps. You don’t have to worry about Google going out of business.

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Office 365 First Look

Microsoft is currently testing an upgrade to its BPOS cloud based file sharing and e-mail software called Office 365.   You must be request to be part of the beta to do testing.  The new system is an upgrade from the BPOS in name, features and appearance. It is meant to be Microsoft’s answer to Google Apps.

The first component is Exchange Online. This is a multi-tenant version of Exchange that you mange through the web interface. It is identical to the web version of Exchange that organizations host onsite.  With that you can do anything with it including setting up users, groups, contacts that are shared, aliases, forwards etc.  When you add a user, they go into active directory.  Users get the 2010 version of Outlook Web Access which is almost as rich as locally installed version of Outlook. Also included are calendars and tasks and everything can be synced to mobile devices through Active Sync.

The second component is SharePoint online with level of parity of about 85% of the features of the on-premise version of SharePoint.  You can create document libraries to store any kind of document and specifically office documents.  These documents can be created with web versions of Office or with your locally installed Office.  These document libraries can have folders, unlimited number of meta data items or columns and different views. Very powerful stuff.   The second part we will cover here is SharePoint lists.  These are lists of contacts, announcements or any kind of list or database.  There are many different column types including lookups.  The forms that go with these are very full featured. These can be expanded with InfoPath to create very professional looking forms.  SharePoint contains wikis and web pages and many other components that we will cover in-depth in other posts.

The third component is Lync which is the online version of Microsoft’s communication server. With this system you can setup instant messaging, voice to text and text to voice and voice mail. With the combinations a follow me system can be configured.  A presence feature allows you to see who is available and in what way they are available.

The web version of Office included with this system is very much in tune with the locally installed with about 60% of the features depending on the type of document you are creating.